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Methods of payment and prices 

  1. The price of the products will be that indicated from time to time on the site, except where there is an obvious error.

  2. In the event of an error, Emotion will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellation. In any case, Emotion will not be obliged to supply what is sold at the lower price incorrectly indicated.

  3. The prices of the site are inclusive of VAT and include shipping costs. Prices are subject to change at any time. The changes do not affect orders for which an order confirmation has already been sent.

  4. Once the desired products have been selected, they will be added to the cart. It will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the process. Order details can be changed before payment.

  5. Payment can be made via:

    • PayPal

    • Stripe

    • Bank transfer



  1. Emotion carries out shipments throughout the Italian territory, excluding the state of Vatican City and the Republic of San Marino.

  2. Delivery is made, for the Italian territory, generally within 2 working days for products in stock and 10 working days for products not in stock. If no delivery date is specified, within the estimated deadline at the time of selecting the delivery method and, in any case, within the maximum term of thirty days from the date of confirmation.

  3. As for the countries of the European Union, the delivery will be made in 3/4 working days, and in any case, within the maximum term of thirty days.

  4. In non-EU territories, delivery will take place roughly in 7 working days.

  5. If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify the place where the order is located and how to agree on a new delivery.

  6. If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to agree on a new delivery date.

  7. If the delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that we intend to terminate the contract.

  8. As a result of the termination, the amounts will be returned, including delivery costs with the exclusion of any additional costs deriving from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case, within 14 days from the date of delivery. termination of the contract. The transport resulting from the termination of the contract may have additional costs that will be borne by the buyer.

  9. Shipping costs are charged to the buyer and are explicitly highlighted at the time the order is placed.

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